Shipping policy

Digital Product Delivery

All products sold through this store are digital products, including ebooks and downloadable content. As a result, no physical items will be shipped to your address.

Once your purchase is completed, your digital product will typically be delivered electronically through one or more of the following methods:

  • A download link displayed on the checkout confirmation page
  • A download link sent to the email address provided at checkout
  • Access through a customer account or digital delivery page, if applicable

Delivery Time

Digital products are usually delivered immediately after payment is successfully processed.

In some cases, delivery may take a few minutes depending on payment verification, email processing delays, or temporary technical issues.

Incorrect Email Address

It is your responsibility to provide a valid and correct email address at checkout.

We are not responsible for delivery issues caused by an incorrect or misspelled email address entered by the customer. If you believe you entered the wrong email address, please contact us as soon as possible.

Delivery Issues

If you do not receive your digital product after purchase, please check:

  • Your spam or junk folder
  • Your promotions or filtered inbox tabs
  • Whether the email address entered at checkout was correct

If you still have not received your order, please contact us and include your order details so we can assist you.

No Physical Shipping

Because we only sell digital products, we do not offer:

  • Physical shipping
  • Shipping tracking numbers
  • Shipping carriers
  • Delivery by mail or courier

Failed or Delayed Delivery

We are not responsible for delays caused by:

  • Incorrect customer information
  • Email service provider delays
  • Spam filtering
  • Internet or technical issues outside our control

However, we will make reasonable efforts to help you access your purchase if a genuine delivery issue occurs.

Contact

If you experience any issue with delivery or access to your digital product, please contact us at:

contact@cakeoryacademy.com